I assume virtually all of you are familiar with Zappos—and its unusual and potent people practices. Nonetheless, I'm offering a reminder here from a great article I happened across in The Korn/Ferry Institiute mag, Q2.2010.
Zappos 10 Corporat…
Posts tagged branding
ROI: How to Measure Return on Investment in Social Media
What follows is the entire version of my recent post on Mashable, “The Maturation of Social Media ROI“
Over the years, Social Media experts attempted to redefine ROI for a new era of influence. While some introduced alternative philosophies for m…
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